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TEM Managed Services

Gestione dell’InventarioGestione dell’Inventario TEMCare

La gestione giornaliera dell'inventario di un'azienda per la Telefonia Fissa, Mobile e il Traffico Dati è spesso un compito tanto arduo quanto colpire un bersaglio mobile nel bel mezzo di un ciclone. L’inventario è una realtà in costante evoluzione, con continui nuovi ordini, spostamenti, aggiunte, modifiche e disconnessioni, che modificano continuamente la configurazione dell’inventario esistente, rendendo così difficile una gestione accurata e l’assegnazione delle spese agli utenti o ai centri di costo pertinenti.

I clienti TEMCare potranno beneficiare di servizi altamente tecnologici che permettono di riunire in un solo database centralizzato l’inventario di Telefonia Fissa, Mobile e del Traffico Dati, in cui ogni singolo elemento viene messo in corrispondenza alle relative tariffe e verifiche contrattuali e ai dati su utilizzo, spesa e attività.

La TEMCare fa in modo che le aziende paghino ciò che realmente consumano, tramite la tracciatura delle modifiche a prodotti, tariffe e attività, segnalando ai clienti i casi di inventario, prodotti e servizi non utilizzati o sottoutilizzati e convalidando gli inventari rispetto a fatture e contratti.

Possono essere tracciati oltre trenta tipi differenti di dispositivi e servizi (comprese linee, sezioni, circuiti, telefoni cellulari, assistenti personali, carte telefoniche, air cards, ATM, protocolli MPLS, reti ad anello, router, ecc.).

La gestione dell’inventario garantisce:

  • Un unico repository dell’inventario per tutta l’azienda, in base a contatti, centro di costo, entità e dipendenti
  • Tracciatura automatica delle modifiche a ciascun attributo (profili, prodotti, tariffe ed attività mensili)
  • Segnalazioni nei casi di inventario, prodotti e servizi non utilizzati o sottoutilizzati
  • Migliore pianificazione e gestione dei prodotti e dei servizi aziendali

Contattateci per avere maggiori informazioni sulla Gestione dell’Inventario e sugli altri servizi TEMCare.

TEM Managed Services take out the hassle

In the current economic climate and for years to come, business executives will remain concerned with managing costs, including runaway Telecom Expenses. Most organisations however don’t have the internal skilled resources waiting to launch a Telecom Expense Management initiative, necessary to contain telecom costs and keep the TEM processes going in a timely matter. Telecommunication expenses may represent 25% to 50% of ICT expenses, yet are escaping cost-containment initiatives due to the growing complexity of Telecom Services. Managing telecom requires highly specialized people, with specific skills and deep industry knowledge that only comes with experience from a large number of TEM projects. Organizations may discover that they don't have the right people or resources to execute their Telecom Expense Management initiative internally, all or in part. The expensive internal operational costs and complex administrative headaches of managing telecommunications bills, service provider relationships and especially rapid growth of mobile and data services are effectively addressed by a TEM initiative. But addressing the resource issue is equally important to assure savings in a quick and sustainable manner. That’s why Convergence provides a comprehensive portfolio of Managed Services to assure managing and optimising of data, voice, and mobile expenses is assured with a minimum of internal resources. Our TEMCare Managed Services, allow you to outsource the repetitive, tactical tasks that support your TEM initiative. We provide TEMCare Managed services for both on premise and Convergence hosted TEM deployments. These SLA based services guarantee unparalleled control and visibility into your organization's telecom spend while maintaining strict security and confidentiality standards. TEMCare Managed Services employ industry best practices, install collaborative processes between your and Convergence's resources and are customizable to your individual needs and outsourcing level required. TEMCare Managed Services take out the hassle of establishing and maintaining your TEM initiative, are carefully tuned to match each client’s needs and budget and focus on results.

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    TEMPOR Enterprise
    Accessible through the TEMPOR and TEMPOR Enterprise TEM Portals, Convergence's BillIntelligence and TEMExpert software, integrated with Rivermine's leading TEM software result in true Global TEM capabilities.

    Leverag World Class Technology 
    World Class Technologies

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    Convergence Customers

    check_cc0000_25px BIG 4 Consultancy
    check_cc0000_25px EMEA Chemical Company
    check_cc0000_25px Global BI Software Provider
    check_cc0000_25px Large European Bank
    check_cc0000_25px National Retailer
    check_cc0000_25px Port Services Company
    check_cc0000_25px Regional Publisher
    check_cc0000_25px and over 150 more

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    Customer Success

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    Consult TEM Analysts

    next_cc0000_25px Aberdeen
    next_cc0000_25px AOTMP
    next_cc0000_25px EVUA
    next_cc0000_25px Forrester
    next_cc0000_25px Gartner
    next_cc0000_25px IDC
    next_cc0000_25px Insight Research


     
    Go to the Analyst Research Information
    Analyst Research

     

     
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    Download from the Convergence white paper library to improve your knowledge on best practices in Telecom Expense Management.

    Read the "What is TEM?" Rivermine primer.


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Attend a Webinar

Attend a Telecom Expense Management focused Webinar or find us at Events across Europe.
Upcoming and the latest webinars and up-to date event information keep you up to date.
Go to the Event section.