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Convergence Overview

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    Executive Leadership

    Executive Leadership

    Each member of Convergence’s management team has decades of enterprise software, technology and services expertise, bringing leadership to address European TEM needs. Read more...

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    Convergence's Vision

    Convergence's Vision

    To provide clients with technology and expertise that allows them to better acquire, control, understand, and manage their telecom services and costs. Read more...

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    Careers

    Careers

    Convergence offers an excellent environment for talented and experienced professionals who want to develop a career in the TEM industry, either on a contractor or permanent basis. Read more...

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    Convergence Member Portal

    Member Portal

    Members of the Convergence Virtual Teams have access to this member portal. On the intranet you can consult the extended knowledge base and actual support and company information. Read more...

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    TEM Industry Background

    Industry Background

    Since the beginning of the 21st century TEM has evolved considerably and is now adopted world-wide by organizations eager to contain and reduce their operational expenses. Read more...

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    Convergence Values

    Convergence Values

    Achieving sustainable, high performance results in an ever-flattening world drives us. Our values are based on collaboration, trust, innovation and dedication. Read more...

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    Locations

    Locations

    Convergence is headquartered in Brussels, Belgium. Satellite offices are established across EMEA as our European customer base grows and TEM adoption expands internationally. Read more...

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    Convergence Companies

    Convergence Companies

    Convergence operates complementary business units as legal entities dedicated to Telecom Management Technology, Managed Service Operations, Technical and Business Consulting. Read more...

Convergence's ValuesOs nossos amplos valores empresariais

Convergence opera em um conjunto de valores e princípios de orientação e nós estamos interessados nos desafios da comunidade e ambientais.

Nós empenhamos para desenvolver uma organização colaborativa que atravesse as fronteiras dos países, da distância, do sexo e da étnia.

Nós esperamos que a nossa gente e sócios operem em uma maneira honesta e ética com integridade com todas as nossas relações.

Os valores que nos aderimos permete a nós e as nossas equipes virtuais de competir em um Mundo Plano. Nós somos uma organização que se adapta aos valores da nossa gente nos quais o conhecimento, a inovação e a execução ocorrem a um valor iqual a velocidade de mudança do mercado. O objetivo sustentável, o alto desempenho em uma constante planificação do mundo.

Nós servimos os nossos clientes com conceitos inovadores, tecnologia de ponta dominante e profunda experiência com soluções que adaptam-se as necessidades, adicionando valor real.

A gente Convergence trabalha com autonomia, são responsáveis, tem auto-estima e orgulho do seu trabalho.

Nós operamos com integridade tratando os nossos clientes, as pessoas e partes interessadas da mesma maneira que nos gostaríamos de ser tratados.

Nós estamos interessados nos desafios deste século, que sejam ambientais, globalização, ergonômicos, de diversidade e de saúde.

Convergence Strategies' Mission

Convergence is a solutions company and expert in Telecom Expense Management delivering hard savings.
Through the combination of the TEM Concept (Process), world class TEM technology (Tools) and TEM specialist (People) experience, Convergence typically achieves 20% to over 40% of expense reductions from full lifecycle TTEM initiatives, most often without changing operators.
Convergence’s TEM solutions address the full telecom service life cycle. Solutions include, but are not limited to: invoice processing, ordering and provisioning management, inventory management, mobile device management, call accounting, auditing, usage reporting, cost centre allocations, spend analysis, process analysis, benchmark studies, requirement analysis, sourcing, contract negotiating, contract compliance, rate plan optimization, technology and architecture optimization and supplier performance measurement.
Convergence’s technology solutions enable organizations to gain visibility into, and control over their fixed voice, mobile voice and data, and data communications telecom spend and are multi-company, multilingual, multi-currency, multi-operator, and multi-country, hence supporting the requirements of international organizations.
Technology solutions are delivered on premise, as a managed service (SaaS) or in a hybrid setup, either directly to Global 2000 companies or through our growing network of independent TEM outsourcing partners.
Our technology combines US sourced TEM software from Rivermine Software, enhanced with Convergence’s localization and proprietary BillIntelligence invoice processing and TEMExpert Business Intelligence software, fulfilling the specific requirements for EMEA and international markets.
Results we enable from the TEMPOR collaborative portal delivered Total Telecom Service Lifecycle Management (TTSLM) software are supported by Convergence’s TEMCare Managed Services and TEMSolutions Professional Services that come with a no-nonsense 500% ROI guarantee, assuring high profitability to our customers for any project we execute.

TEM Knowledge

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    TEMPOR Enterprise
    Accessible through the TEMPOR and TEMPOR Enterprise TEM Portals, Convergence's BillIntelligence and TEMExpert software, integrated with Rivermine's leading TEM software result in true Global TEM capabilities.

    Leverag World Class Technology 
    World Class Technologies

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    Convergence Customers

    check_cc0000_25px BIG 4 Consultancy
    check_cc0000_25px EMEA Chemical Company
    check_cc0000_25px Global BI Software Provider
    check_cc0000_25px Large European Bank
    check_cc0000_25px National Retailer
    check_cc0000_25px Port Services Company
    check_cc0000_25px Regional Publisher
    check_cc0000_25px and over 150 more

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    Customer Success

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    Consult TEM Analysts

    next_cc0000_25px Aberdeen
    next_cc0000_25px AOTMP
    next_cc0000_25px EVUA
    next_cc0000_25px Forrester
    next_cc0000_25px Gartner
    next_cc0000_25px IDC
    next_cc0000_25px Insight Research


     
    Go to the Analyst Research Information
    Analyst Research

     

     
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    Download from the Convergence white paper library to improve your knowledge on best practices in Telecom Expense Management.

    Read the "What is TEM?" Rivermine primer.


    White Papers 
    White Paper Downloads

Latest News

The TEM market in Europe is developing fast. Read the latest Press Releases, Media Coverage, Industry News and Newsletters.
Consult the News section for actual information.