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CustomersOrganizações de todos os tamanhos podem beneficiar-se dos nossos serviços.

Nos últimos cinco anos, a Convergence serviu a mais de 150 clientes com seu portfólio de serviços de Gestão de Despesas de Telecomunicações. Os clientes provêm de diferentes organizações: de empresas que figuram no Global 2000 à empresas nacionais de médio porte. Conquistamos estes clientes com a constante inovação para localizar as complexidades do mercado EMEA e propiciando a mais completa solução de gestão de despesa de telecomunicações e serviços disponíveis em Europa.

Estamos orgulhosos da crescente lista de fiéis clientes, alguns dos quais temos servido por mais de 5 anos. .

Os clientes GDT de Convergence pertencem a todos os segmentos do mercado como saúde, varejo, serviços profissionais, serviços financeiros, manufatureiro, aerospacial, governo, militar e educação.

Nossa base de clientes inclui:

  • Empresas: clientes globais, grandes empresas nacionais e empresas do mercado médio de projetos GDT executados em mais de 30 países.
  • Governo: instituições internacionais, governo nacional e local e governo regional.
  • Sem lucros: organizações sem lucros internacionais e nacionais <
  • Indústria Telco: operadores, integradores e varejistas Telco. A indústria Telco iniciou a oferecer algumas funções do portfólio de serviços GDT e alguns se avalaram de Convergence para lhes oferecer o conhecimento, tecnologia e/ou experiência no setor de GDT. 
Favor consultar o resumo de atividades de clientes e algumas histórias para obter maiores informações sobre os casos típicos de clientes.

Convergence Strategies' Mission

Convergence is a solutions company and expert in Telecom Expense Management delivering hard savings.
Through the combination of the TEM Concept (Process), world class TEM technology (Tools) and TEM specialist (People) experience, Convergence typically achieves 20% to over 40% of expense reductions from full lifecycle TTEM initiatives, most often without changing operators.
Convergence’s TEM solutions address the full telecom service life cycle. Solutions include, but are not limited to: invoice processing, ordering and provisioning management, inventory management, mobile device management, call accounting, auditing, usage reporting, cost centre allocations, spend analysis, process analysis, benchmark studies, requirement analysis, sourcing, contract negotiating, contract compliance, rate plan optimization, technology and architecture optimization and supplier performance measurement.
Convergence’s technology solutions enable organizations to gain visibility into, and control over their fixed voice, mobile voice and data, and data communications telecom spend and are multi-company, multilingual, multi-currency, multi-operator, and multi-country, hence supporting the requirements of international organizations.
Technology solutions are delivered on premise, as a managed service (SaaS) or in a hybrid setup, either directly to Global 2000 companies or through our growing network of independent TEM outsourcing partners.
Our technology combines US sourced TEM software from Rivermine Software, enhanced with Convergence’s localization and proprietary BillIntelligence invoice processing and TEMExpert Business Intelligence software, fulfilling the specific requirements for EMEA and international markets.
Results we enable from the TEMPOR collaborative portal delivered Total Telecom Service Lifecycle Management (TTSLM) software are supported by Convergence’s TEMCare Managed Services and TEMSolutions Professional Services that come with a no-nonsense 500% ROI guarantee, assuring high profitability to our customers for any project we execute.

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    TEMPOR Enterprise
    Accessible through the TEMPOR and TEMPOR Enterprise TEM Portals, Convergence's BillIntelligence and TEMExpert software, integrated with Rivermine's leading TEM software result in true Global TEM capabilities.

    Leverag World Class Technology 
    World Class Technologies

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    Convergence Customers

    check_cc0000_25px BIG 4 Consultancy
    check_cc0000_25px EMEA Chemical Company
    check_cc0000_25px Global BI Software Provider
    check_cc0000_25px Large European Bank
    check_cc0000_25px National Retailer
    check_cc0000_25px Port Services Company
    check_cc0000_25px Regional Publisher
    check_cc0000_25px and over 150 more

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    Customer Success

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    Consult TEM Analysts

    next_cc0000_25px Aberdeen
    next_cc0000_25px AOTMP
    next_cc0000_25px EVUA
    next_cc0000_25px Forrester
    next_cc0000_25px Gartner
    next_cc0000_25px IDC
    next_cc0000_25px Insight Research


     
    Go to the Analyst Research Information
    Analyst Research

     

     
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    Download from the Convergence white paper library to improve your knowledge on best practices in Telecom Expense Management.

    Read the "What is TEM?" Rivermine primer.


    White Papers 
    White Paper Downloads

Latest News

The TEM market in Europe is developing fast. Read the latest Press Releases, Media Coverage, Industry News and Newsletters.
Consult the News section for actual information.