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Convergence Software

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    TEMExpert

    TEMExpert Business Intelligence

    Lets you track previous spend and usage, capture data from reports and analytics and perform accurate analysis of the health of your organization’s telecom environment. Read more...

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    TEMValidator

    TEMValidator Software

    Checks invoices for accuracy, and create a list of charges and exception information. Exceptions are resolved and noted for future use and accounted for recovery. Read more...

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    TEMIntegrator

    TEMIntegrator

    TEMIntegrator addresses the need for rapid integration of invoice data coming from many countries and operators, in as many languages and a variety of formats and produces Intelligent Bills™. Read more...

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    TEMOptimizer

    TEMOptimizer

    Front-end solution allowing optimizing expenses and services on a monthly or quarterly basis within applicable tariff plans, inventory and user profiles. Read more...

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    TEMAuditor Workbench

    TEMAuditor Workbench

    Leverages our TEMExpert BI software and works as a front end app against the detailed invoice data available in the TEMExpert Data Warehouse. Read more...

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    TEMSimulator

    TEMSimulator

    Helps selecting optimum pricing plans for different operators, tariff plans, service offerings, changing profiles, and other variables that determine the final telecom charges. Read more...

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    BillIntelligence

    BillIntelligence™

    Addresses the need for central processing, mapping and normalization of invoices coming from many countries, operators, a variety of formats and languages. Read more...

TEMAuditor WorkbenchSinta-se como o condutor das despesas de telecom

Ao alavancar os dados de fatura detalhados disponíveis no software TEMExpert business Intelligence de Convergence, a Convergence realiza auditorias históricas e periódicas disponíveis no portfólio de Convergence Soluçoes de Serviços Profissionais GDT e Gestão de Serviços TEMCare.

Uma auditoria de telecomunicações é uma avaliação do ambiente de telecomunicação da organização. As finalidades da auditoria de telecomunicação é assegurar certas iniciativas como:

  • Validação
  • Segurança
  • Cumprimento da Política
  • Eficiência do custo
  • Eficácia do serviço
  • Suporte das iniciativas de telecomunicações aos objetivos comerciais

Uma auditoria inclui todos os tipos de serviços do setor de telecomunicações: voz fixa, voz móvel e dados, comunicações de dados, vídeo, conferência, inventário, etc...

Em cada uma das áreas, os profissionais da Convergence investigam detalhadamente os arquivos do seu setor de telecomunicação para descobrir erros na faturação e determinar as oportunidades para aplicar a economia.

A Convergence desenvolveu um aplicativo de auditoria, o TEMAuditor Workbench , cujo principal objetivo é automatizar os processos e aumentar a eficiência dos auditores Telecom.

TEMAuditor Workbench ajuda os analistas de telecom nas operações de validação de fatura e otimização de tarefas antes da implementação de uma solução GDT, assim como,durante a validação detalhada periódica e nos processos de simulação e otimização.

TEMAuditor Workbench apresenta-se em 4 aplicativos:

  • TEMIntegrator: permite a importação e/ou integração das contas eletrônicas e a criação do protótipo para novas contas eletrônicas, antes do suporte da biblioteca de faturas de BillIntelligence.
  • TEMValidator: permite a validação de faturas em relação aos planos de mensalidades aplicáveis, inventários e contratos.
  • TEMOptimizer: permite a otimização de serviços nos planos de mensalidades aplicáveis, inventário e atuais perfis de usuário.
  • TEMSimulator: permite a simulação de planos de mensalidade, incluindo análise de sensibilidade e ofertas de tarifa do operador competitivas

TEMAuditor Workbench Alavanca o software TEMExpert Business Intelligence de Convergence e opera como um aplicativo front-end perante as faturas detalhadas disponíveis no TEMExpert Data Warehouse.

Fale conosco para obter mais informações sobre Convergence TEMAuditor Workbench

Technology enables TEM

There is no Telecom Expense Management initiative that can do without TEM Technology. Telecom products and services represent a mission-critical support function that will continue to grow more complex in terms of technology, functionality and pricing and require automated management. Telecom Expense Management technology delivers the information you need to manage your telecom spend and avoid unnecessary expenditures with integrated analysis of your inventory, equipment, contracts, vendors and billing. And as TEM has evolved far beyond just checking phone bills, technology becomes ever more important to support people and processes executing TEM business functions. Today, TEM Technology implies an Enterprise Resource Planning (ERP)-type integrated software application that delivers Total Telecom Service Lifecycle Management (TTSLM) for communications resources, a proactive method of managing the internal service delivery and service support processes of your organisation.
That’s why Convergence’s ERP level TEM solution is based on the technology of the world’s most famous provider of TEM technology, Rivermine Software, the result of tens of millions of dollars in development investment. Convergence’s proprietary software enhances and complements Rivermine to address the specific needs of the EMEA market and a geographically dispersed user community. The Convergence TEMPOR and TEMPOR Enterprise portal enable collaboration across geographies, customer teams, telecom suppliers and the Convergence Managed and Professional Services specialists. BillIntelligence normalises, translates and enriches incomplete billing data and TEMExpert Business Intelligence provides dynamic web analytics down to the call detail record level. This technology today brings TEM within reach of any size organization, with any telecom provider, in any language, anywhere.

TEM Knowledge

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    TEMPOR Enterprise
    Accessible through the TEMPOR and TEMPOR Enterprise TEM Portals, Convergence's BillIntelligence and TEMExpert software, integrated with Rivermine's leading TEM software result in true Global TEM capabilities.

    Leverag World Class Technology 
    World Class Technologies

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    Convergence Customers

    check_cc0000_25px BIG 4 Consultancy
    check_cc0000_25px EMEA Chemical Company
    check_cc0000_25px Global BI Software Provider
    check_cc0000_25px Large European Bank
    check_cc0000_25px National Retailer
    check_cc0000_25px Port Services Company
    check_cc0000_25px Regional Publisher
    check_cc0000_25px and over 150 more

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    Customer Success

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    Consult TEM Analysts

    next_cc0000_25px Aberdeen
    next_cc0000_25px AOTMP
    next_cc0000_25px EVUA
    next_cc0000_25px Forrester
    next_cc0000_25px Gartner
    next_cc0000_25px IDC
    next_cc0000_25px Insight Research


     
    Go to the Analyst Research Information
    Analyst Research

     

     
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    Download from the Convergence white paper library to improve your knowledge on best practices in Telecom Expense Management.

    Read the "What is TEM?" Rivermine primer.


    White Papers 
    White Paper Downloads

Attend a Webinar

Attend a Telecom Expense Management focused Webinar or find us at Events across Europe.
Upcoming and the latest webinars and up-to date event information keep you up to date.
Go to the Event section.