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With the power of Rivermine’s telecommunications expense management software at your fingertips, you can:
- Get explosive telecom spending under control
- Gain visibility into provisioning orders, contracts, invoices, and inventory
- Optimize your fixed voice, mobile voice and data and data communications networks
- Provision network conversions (MPLS, VPN, VoIP) and new assets
- Manage your user's mobile costs more efficiently
The Rivermine Software Suite
Rivermine’s TEM software suite delivers everything you need for telecom contract negotiation, procurement, provisioning, inventory management, invoice processing, auditing, optimization, and business intelligence.
This lifecycle solution automates and streamlines many of your most challenging telecom management tasks with four powerful TEM applications:
- Rivermine Inventory Engine™ builds and maintains a current repository of all your wired, wireless, and data networking assets.
- Rivermine Service Order Manager™ creates, validates, and tracks telecom orders from request through approval and provisioning.
- Rivermine Finance Manager™ enables automated invoice processing, bill validation, cost allocation, and auditing.
- Rivermine Clarity™ delivers unparalleled visibility into and control over telecom spend through packaged dashboards, reports, and drill-down analytics.
- Rivermine Telco Interface communicates directly with your telecom service providers.
- Rivermine Self-Service lets employees and supervisors procure telecom services.
- Rivermine Call Accounting provides call record detail to limit employee phone abuse and facilitate chargebacks
- Telecom Project Manager automates repeatable telecom processes.
Flexible Deployment Options
Rivermine gives you the flexibility to deploy our software in the way that works best for your organization:
- On-premise: You deploy and manage the solution on-site or Convergence manages it remotely.
- On-demand: Convergence provides all the power of the solution in a hosted environment.
- Hybrid: Asset database resides on-premise for security while other portions of the solution are hosted for convenience.
- Migration: Flexibility to start hosted and migrate to on-premise over time to save long-term costs.
Or you can start with one of our TEMSolutions Professional Services or TEMCare Managed Services packages for rapid telecom savings and to better manage your fixed voice, mobile voice and data and data communications TEM processes.
Contact us to learn more about Rivermine telecom expense management software
Technology enables TEM
There is no Telecom Expense Management initiative that can do without TEM Technology. Telecom products and services represent a mission-critical support function that will continue to grow more complex in terms of technology, functionality and pricing and require automated management. Telecom Expense Management technology delivers the information you need to manage your telecom spend and avoid unnecessary expenditures with integrated analysis of your inventory, equipment, contracts, vendors and billing. And as TEM has evolved far beyond just checking phone bills, technology becomes ever more important to support people and processes executing TEM business functions. Today, TEM Technology implies an Enterprise Resource Planning (ERP)-type integrated software application that delivers Total Telecom Service Lifecycle Management (TTSLM) for communications resources, a proactive method of managing the internal service delivery and service support processes of your organisation.
That’s why Convergence’s ERP level TEM solution is based on the technology of the world’s most famous provider of TEM technology, Rivermine Software, the result of tens of millions of dollars in development investment. Convergence’s proprietary software enhances and complements Rivermine to address the specific needs of the EMEA market and a geographically dispersed user community. The Convergence TEMPOR and TEMPOR Enterprise portal enable collaboration across geographies, customer teams, telecom suppliers and the Convergence Managed and Professional Services specialists. BillIntelligence normalises, translates and enriches incomplete billing data and TEMExpert Business Intelligence provides dynamic web analytics down to the call detail record level. This technology today brings TEM within reach of any size organization, with any telecom provider, in any language, anywhere.
TEM Knowledge
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Where is your Pain ?
Mobile
Fixed Voice & Data
Invoice Processing
Inventory
Invoice Audit
Order Management
Contract Negotiation
International
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Select Your Language
Other countries / languages: please use;computer translation available in footer -
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TEMPOR Enterprise
Accessible through the TEMPOR and TEMPOR Enterprise TEM Portals, Convergence's BillIntelligence and TEMExpert software, integrated with Rivermine's leading TEM software result in true Global TEM capabilities. -
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BIG 4 Consultancy
EMEA Chemical Company
Global BI Software Provider
Large European Bank
National Retailer
Port Services Company
Regional Publisher
and over 150 more
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Aberdeen
AOTMP
EVUA
Forrester
Gartner
IDC
Insight Research
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Download from the Convergence white paper library to improve your knowledge on best practices in Telecom Expense Management.
Read the "What is TEM?" Rivermine primer.