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CustomersAny size organization can benefit from our services

Over the past five years Convergence has served over 150 customers with its portfolio of Telecom Expense Management Services. Customers range from Global 2000 companies to mid-size national companies. We are earning these customers by constant innovation to tackle the complexities of the EMEA market and providing the most comprehensive telecom expense management solutions and services available in Europe.

We are especially proud of the growing list of loyal customers, some of which we have been serving for more than 5 years.

Convergence TEM customers can be found in any market segment such as health care, retail, professional services, financial services, manufacturing, aerospace,  Government, military and education…

Our established customer base includes:

  • Enterprises: Global customers, Large National Companies and MidMarket companies from TEM projects executed in over 30 countries. 
  • Government: International Institutions, National Governement and Local and Regional Government
  • Non-Profit: International Non-Profit and National Non-Profit organizations
  • Telco Industry: Operators, Integrators and Telco Resellers. The Telco Industry has started to offer some functions of the TEM services portfolio and some rely on Convergence to provide them with the TEM concept know-how, technology and/or experience. 

Please consult the overview of customer assignments and some success stories for more information on typical customer cases.

Convergence Strategies' Mission

Convergence is a solutions company and expert in Telecom Expense Management delivering hard savings.
Through the combination of the TEM Concept (Process), world class TEM technology (Tools) and TEM specialist (People) experience, Convergence typically achieves 20% to over 40% of expense reductions from full lifecycle TTEM initiatives, most often without changing operators.
Convergence’s TEM solutions address the full telecom service life cycle. Solutions include, but are not limited to: invoice processing, ordering and provisioning management, inventory management, mobile device management, call accounting, auditing, usage reporting, cost centre allocations, spend analysis, process analysis, benchmark studies, requirement analysis, sourcing, contract negotiating, contract compliance, rate plan optimization, technology and architecture optimization and supplier performance measurement.
Convergence’s technology solutions enable organizations to gain visibility into, and control over their fixed voice, mobile voice and data, and data communications telecom spend and are multi-company, multilingual, multi-currency, multi-operator, and multi-country, hence supporting the requirements of international organizations.
Technology solutions are delivered on premise, as a managed service (SaaS) or in a hybrid setup, either directly to Global 2000 companies or through our growing network of independent TEM outsourcing partners.
Our technology combines US sourced TEM software from Rivermine Software, enhanced with Convergence’s localization and proprietary BillIntelligence invoice processing and TEMExpert Business Intelligence software, fulfilling the specific requirements for EMEA and international markets.
Results we enable from the TEMPOR collaborative portal delivered Total Telecom Service Lifecycle Management (TTSLM) software are supported by Convergence’s TEMCare Managed Services and TEMSolutions Professional Services that come with a no-nonsense 500% ROI guarantee, assuring high profitability to our customers for any project we execute.

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  • TEMPOR Enterprise
    Accessible through the TEMPOR and TEMPOR Enterprise TEM Portals, Convergence's BillIntelligence and TEMExpert software, integrated with Rivermine's leading TEM software result in true Global TEM capabilities.

    Leverag World Class Technology 
    World Class Technologies

  • Convergence Customers

    check_cc0000_25px BIG 4 Consultancy
    check_cc0000_25px EMEA Chemical Company
    check_cc0000_25px Global BI Software Provider
    check_cc0000_25px Large European Bank
    check_cc0000_25px National Retailer
    check_cc0000_25px Port Services Company
    check_cc0000_25px Regional Publisher
    check_cc0000_25px and over 150 more

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    Customer Success

  • Consult TEM Analysts

    next_cc0000_25px Aberdeen
    next_cc0000_25px AOTMP
    next_cc0000_25px EVUA
    next_cc0000_25px Forrester
    next_cc0000_25px Gartner
    next_cc0000_25px IDC
    next_cc0000_25px Insight Research


     
    Go to the Analyst Research Information
    Analyst Research

     

     
  • Download from the Convergence white paper library to improve your knowledge on best practices in Telecom Expense Management.

    Read the "What is TEM?" Rivermine primer.


    White Papers 
    White Paper Downloads

Latest News

The TEM market in Europe is developing fast. Read the latest Press Releases, Media Coverage, Industry News and Newsletters.
Consult the News section for actual information.