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TEM for Government

  • TEM for International Institutions

    TEM for International Institutions

    In a globalizing world International Institutions are large users of international communication services. TEM allows them to acquire and support these services at an optimized cost.  Read more...

  • TEM for National Government

    TEM for National Government

    National Government leverages TEM tools and services to centralize visibility on telecom assets, services and expenses. This capability optimizes the telecom budget across agencies. Read more...

  • TEM for Local & Regional Government

    TEM for Local & Regional Government

    Centralized management of distributed acquisition of telecom services brings first class telecom expense management to local and regional government, serving the common interest. Read more...

TEM for International InstitutionsCentrally manage Mobile and fixed Voice and Data Communications on an international scale

International Institutions like The European Union, The Commonwealth, WHO, NATO, World Bank, WTO and hundreds of others have a specific challenge of managing international resources and expenses.

This is especially true for telecom inventory and expenses as these organization’s international profile brings with it higher than average use of international communication facilities and their associated high expenses.

Managing the lifecycle of distributed and mobile telecom has traditionally been a difficult task with excess costs as a result.

Reporting is another important requirement that is hard to match across countries and a heterogeneous portfolio of telecom providers.

Working in a budget bound environment, decision makers at International Institutions admit that their organization’s financial health greatly depends on budget-bound cost management, as there is no upside maneuvering room from increased revenues.

Administering and auditing the telecommunications lifecycle has become a significant challenge at International Institutions and there is clearly a need to contain runaway costs from increasing voice and data communications.

And as accounting and even ICT departments in most organizations lack the expertise, tools and time to perform this task effectively, the risk to lose millions to excess telecom expenses every year is high.

Services that are supposed to be disconnected, services that were contracted at different prices than billed, errors in the invoices, employee abuse and telecom fraud are just a few of the risks that may even not be detected by traditional audits.

And as there are no international operators with large international or global footprints, International Institutions have to deal with many suppliers of telecom inventory and services, putting a strain on internal resources to manage contracts, invoices, cost allocations, bill-split, rebilling and many other telecom lifecycle business processes.

Before telecom expense management from Convergence that was.

In recent years international companies have adopted Telecom Expense Management as a best practice to asses and optimize their telecom costs and now International Institutions increasingly adopt this concept to better manage telecom within budget and assure reporting and compliance.

Convergence’s TEM solutions are web based and structured to support international operating organizations and bring typical cost reductions of 20% to over 40%, while improving lifecycle management through outsourced telecom business processes.

Contact us to learn more about our TEM software and services for International Institutions.

TEM in a Nutshell

Convergence TEM services in a nutshell
TEM or Telecom Expense Management is now on the agenda of many Finance, IT and Purchasing departments. They want to reduce telecom costs through telecom audit, improved telecom bill management,  better telecom contract management, telecom inventory management, timely telecom reports, tariff and usage optimization. Convergence is a telecom consulting organization offering both Managed Service and Business Process Outsourcing services, focusing on telecom expense and inventory management. Our full communications management lifecycle portfolio of services for telecom cost management includes telecom strategic sourcing services through telecom cost analysis, telecom contract negotiation, telecom RFx Development  and RFx Evaluation, telecom auction and telecom contract procurement services. Telecom optimization services to reduce telecom expenses include telecom invoice audit, tariff optimization, telecom network optimization, inventory optimization and technology upgrade assessments allowing for telecom cost reduction. Managed services reduce telecom cost through technology fueled management, allowing for ongoing telecom bill audit, telecom call accounting, telecom reporting, telecom invoice control and automated telecommunications audit. Business Process Outsourcing services provide you with TEM technology and telecom consultant  expert service for outsourced telecom cost control and telecom spend management logistics services, leading to  telecom expense reduction as well as reduction in operational telecom management costs.

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  • TEMPOR Enterprise
    Accessible through the TEMPOR and TEMPOR Enterprise TEM Portals, Convergence's BillIntelligence and TEMExpert software, integrated with Rivermine's leading TEM software result in true Global TEM capabilities.

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    World Class Technologies

  • Convergence Customers

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  • Download from the Convergence white paper library to improve your knowledge on best practices in Telecom Expense Management.

    Read the "What is TEM?" Rivermine primer.

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