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Convergence Software

  • TEMIntegrator


    TEMIntegrator addresses the need for rapid integration of invoice data coming from many countries and operators, in as many languages and a variety of formats and produces Intelligent Bills™. Read more...

  • TEMAuditor Workbench

    TEMAuditor Workbench

    Leverages our TEMExpert BI software and works as a front end app against the detailed invoice data available in the TEMExpert Data Warehouse. Read more...

  • TEMOptimizer


    Front-end solution allowing optimizing expenses and services on a monthly or quarterly basis within applicable tariff plans, inventory and user profiles. Read more...

  • TEMValidator

    TEMValidator Software

    Checks invoices for accuracy, and create a list of charges and exception information. Exceptions are resolved and noted for future use and accounted for recovery. Read more...

  • BillIntelligence


    Addresses the need for central processing, mapping and normalization of invoices coming from many countries, operators, a variety of formats and languages. Read more...

  • TEMExpert

    TEMExpert Business Intelligence

    Lets you track previous spend and usage, capture data from reports and analytics and perform accurate analysis of the health of your organization’s telecom environment. Read more...

  • TEMSimulator


    Helps selecting optimum pricing plans for different operators, tariff plans, service offerings, changing profiles, and other variables that determine the final telecom charges. Read more...

TEMIntegratorThe fast track from any operator invoice to the Intelligent Bill™

 When organizations initiate a Telecom Expense Management project the highest priority on the agenda is to reduce costs. This is typically performed through an audit against the historical invoices and an optimization of future expenses.

Essential to perform an audit is the ability to read the electronic invoices from operators or produce electronic invoices from paper invoices.

With thousands of telecom operators world-wide new mapping interfaces have to become available without any delay in order to be able to process these invoices.

While Convergence already maintains an extensive library of over 200 invoice mapping interfaces in the Convergence BillIntelligence™ software, each new international project may bring with it the need for new interfaces.

That’s why Convergence has developed TEMIntegrator, a software that allows fast development of new interfaces using Convergence’s RBI – Rapid e-Bill Integration methodology.

TEMIntegrator allows to interactively integrate billing data from EDI, PDF, XML, XLS, CSV, TXT and other electronic formats, processes the billing data, maps data down to the CDR level to a common format, provides in normalization, data transformation, data mapping and language translation and produces output to SBO – Standard Bill Output, thus producing a SandBox Intelligent Bill™ for audit, Proof of Concept and Pilot purposes.

Convergence TEMIntegrator addresses the need for rapid integration of invoice data coming from many countries and operators, in as many languages and a variety of formats.

With TEMIntegrator,there is no delay for the audit team to execute on time.

TEMIntegrator is an invoice mapping solution that allows to interactively produce Intelligent Bills™. The application uses data conversion enabling software and database software to execute the integration operations of the invoices received from Telecom Operators in XLS, XML, PDF, EDI, CSV, HTML etc. Even when they are not yet supported in Convergence’s BillIntelligence invoice processing platform.

TEMIntegrator is part of the TEMAuditor Workbench telecom auditing productivity software and leverages Convergence’s TEMExpert Business Intelligence software, working as a front end application loading detailed CDR level invoice data in the TEMExpert Data Warehouse.

TEMIntegrator allows to:

  • Retrieve the data from electronic and scanned paper invoices down to the call detail level.
  • Integrate billing data from EDI, XML, PDF, XLS, CSV, TXT and other electronic formats.
  • Normalize, translates, maps, transforms invoice data.
  • Produces an Intelligent Bill™ with SBO – Standard Bill Output.
  • Allows to load the invoice data in SBO format in full detail in the TEMExpert Data Warehouse.
  • Shortens the time to process invoice data in TEMOptimizer, TEMValidator and TEMSimulator even for invoice formats not yet supported in BillIntelligence.


TEMIntegrator is the ideal solution during telecom audit projects such as TEMAudit offering in Convergence’s TEMSolutions Professional Services portfolio and during Proof of Concept and PILOT assignments for Telecom Expense Management initiatives to integrate new operators without interruption or delay.

Contact us for more information about Convergence TEMIntegrator.

Technology enables TEM

There is no Telecom Expense Management initiative that can do without TEM Technology. Telecom products and services represent a mission-critical support function that will continue to grow more complex in terms of technology, functionality and pricing and require automated management. Telecom Expense Management technology delivers the information you need to manage your telecom spend and avoid unnecessary expenditures with integrated analysis of your inventory, equipment, contracts, vendors and billing. And as TEM has evolved far beyond just checking phone bills, technology becomes ever more important to support people and processes executing TEM business functions. Today, TEM Technology implies an Enterprise Resource Planning (ERP)-type integrated software application that delivers Total Telecom Service Lifecycle Management (TTSLM) for communications resources, a proactive method of managing the internal service delivery and service support processes of your organisation.
That’s why Convergence’s ERP level TEM solution is based on the technology of the world’s most famous provider of TEM technology, Rivermine Software, the result of tens of millions of dollars in development investment. Convergence’s proprietary software enhances and complements Rivermine to address the specific needs of the EMEA market and a geographically dispersed user community. The Convergence TEMPOR and TEMPOR Enterprise portal enable collaboration across geographies, customer teams, telecom suppliers and the Convergence Managed and Professional Services specialists. BillIntelligence normalises, translates and enriches incomplete billing data and TEMExpert Business Intelligence provides dynamic web analytics down to the call detail record level. This technology today brings TEM within reach of any size organization, with any telecom provider, in any language, anywhere.

TEM Knowledge

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  • TEMPOR Enterprise
    Accessible through the TEMPOR and TEMPOR Enterprise TEM Portals, Convergence's BillIntelligence and TEMExpert software, integrated with Rivermine's leading TEM software result in true Global TEM capabilities.

    Leverag World Class Technology 
    World Class Technologies

  • Convergence Customers

    check_cc0000_25px BIG 4 Consultancy
    check_cc0000_25px EMEA Chemical Company
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    Customer Success

  • Consult TEM Analysts

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    Analyst Research


  • Download from the Convergence white paper library to improve your knowledge on best practices in Telecom Expense Management.

    Read the "What is TEM?" Rivermine primer.

    White Papers 
    White Paper Downloads

Attend a Webinar

Attend a Telecom Expense Management focused Webinar or find us at Events across Europe.
Upcoming and the latest webinars and up-to date event information keep you up to date.
Go to the Event section.