TEMPOR Portal TEMPOR Enterprise Portal
 
User Login

Convergence Software

  • TEMOptimizer

    TEMOptimizer

    Front-end solution allowing optimizing expenses and services on a monthly or quarterly basis within applicable tariff plans, inventory and user profiles. Read more...

  • TEMSimulator

    TEMSimulator

    Helps selecting optimum pricing plans for different operators, tariff plans, service offerings, changing profiles, and other variables that determine the final telecom charges. Read more...

  • TEMExpert

    TEMExpert Business Intelligence

    Lets you track previous spend and usage, capture data from reports and analytics and perform accurate analysis of the health of your organization’s telecom environment. Read more...

  • TEMValidator

    TEMValidator Software

    Checks invoices for accuracy, and create a list of charges and exception information. Exceptions are resolved and noted for future use and accounted for recovery. Read more...

  • TEMIntegrator

    TEMIntegrator

    TEMIntegrator addresses the need for rapid integration of invoice data coming from many countries and operators, in as many languages and a variety of formats and produces Intelligent Bills™. Read more...

  • TEMAuditor Workbench

    TEMAuditor Workbench

    Leverages our TEMExpert BI software and works as a front end app against the detailed invoice data available in the TEMExpert Data Warehouse. Read more...

  • BillIntelligence

    BillIntelligence™

    Addresses the need for central processing, mapping and normalization of invoices coming from many countries, operators, a variety of formats and languages. Read more...

TEMOptimizerWinning the optimization game 

The telecom tariff plan determines together with user calling minutes and data volumes consumption how much cost each individual subscriber is generating to an organization.

While fixed voice telecom expense management is complex, call accounting for mobile voice and data services is even more confusing. Mobile tariff plans change all the time, and trying to keep up while also tracking usage fluctuations among employees is a daunting task.

Operators continue to offer varied and fluctuating options to their customers; hence selecting the lowest cost options is close to a guessing game.

FMC - Fixed Mobile Convergence also imposes ongoing optimization efforts.

Fixed and Mobile tariff plan optimization maps end-user calling patterns and compares that data to the database of fixed and mobile tariff plans available to determine the best fit for both employee demand and company spend.

Convergence TEMOptimizer is a software front-end solution allowing optimizing telecom expenses and services on a monthly or quarterly basis within the applicable tariff plans, inventory and current user profiles.

TEMOptimizer is part of the TEMAuditor Workbench telecom auditing productivity software and leverages Convergence’s TEMExpert Business Intelligence software, working as a front end application against the detailed CDR level invoice data available in the TEMExpert Data Warehouse.

TEMOptimizer provides a dashboard that telecom auditors use to generate reports and identify opportunities for savings.

TEMOptimizer allows you to:

  • Retrieve the data from TEMExpert to create individualized calling profiles.
  • Assess calling profiles against the available operator tariff plan(s).
  • Determine optimization recommendations from an individual as well as a pooling perspective.
  • Implement cost optimizations based on usage patterns with the operator.
  • Verify that the carrier has properly implemented the recommendations.
  • Manage disputes regarding optimizations with the operator.
  • Track the resulting savings against the optimization recommendations.

To assure that mobile services are properly aligned with user profiles and business needs, and avoid overpaying on services use TEMOptimizer to regularly optimize contracted tariff plans.

In its portfolio of TEMCare Managed services, Convergence provides outsourced optimization services using TEMOptimizer in order to regularly test our clients' mobile user base for best tariff plan fit on a monthly or quarterly basis to minimize mobile expenses.

Contact us for more information about Convergence TEMOptimizer

Technology enables TEM

There is no Telecom Expense Management initiative that can do without TEM Technology. Telecom products and services represent a mission-critical support function that will continue to grow more complex in terms of technology, functionality and pricing and require automated management. Telecom Expense Management technology delivers the information you need to manage your telecom spend and avoid unnecessary expenditures with integrated analysis of your inventory, equipment, contracts, vendors and billing. And as TEM has evolved far beyond just checking phone bills, technology becomes ever more important to support people and processes executing TEM business functions. Today, TEM Technology implies an Enterprise Resource Planning (ERP)-type integrated software application that delivers Total Telecom Service Lifecycle Management (TTSLM) for communications resources, a proactive method of managing the internal service delivery and service support processes of your organisation.
That’s why Convergence’s ERP level TEM solution is based on the technology of the world’s most famous provider of TEM technology, Rivermine Software, the result of tens of millions of dollars in development investment. Convergence’s proprietary software enhances and complements Rivermine to address the specific needs of the EMEA market and a geographically dispersed user community. The Convergence TEMPOR and TEMPOR Enterprise portal enable collaboration across geographies, customer teams, telecom suppliers and the Convergence Managed and Professional Services specialists. BillIntelligence normalises, translates and enriches incomplete billing data and TEMExpert Business Intelligence provides dynamic web analytics down to the call detail record level. This technology today brings TEM within reach of any size organization, with any telecom provider, in any language, anywhere.

TEM Knowledge

  • Select Your Language
    Other countries / languages: please use;computer translation available in footer








    Select your Language

  • TEMPOR Enterprise
    Accessible through the TEMPOR and TEMPOR Enterprise TEM Portals, Convergence's BillIntelligence and TEMExpert software, integrated with Rivermine's leading TEM software result in true Global TEM capabilities.

    Leverag World Class Technology 
    World Class Technologies

  • Convergence Customers

    check_cc0000_25px BIG 4 Consultancy
    check_cc0000_25px EMEA Chemical Company
    check_cc0000_25px Global BI Software Provider
    check_cc0000_25px Large European Bank
    check_cc0000_25px National Retailer
    check_cc0000_25px Port Services Company
    check_cc0000_25px Regional Publisher
    check_cc0000_25px and over 150 more

    customer_success
    Customer Success

  • Consult TEM Analysts

    next_cc0000_25px Aberdeen
    next_cc0000_25px AOTMP
    next_cc0000_25px EVUA
    next_cc0000_25px Forrester
    next_cc0000_25px Gartner
    next_cc0000_25px IDC
    next_cc0000_25px Insight Research


     
    Go to the Analyst Research Information
    Analyst Research

     

     
  • Download from the Convergence white paper library to improve your knowledge on best practices in Telecom Expense Management.

    Read the "What is TEM?" Rivermine primer.


    White Papers 
    White Paper Downloads

Attend a Webinar

Attend a Telecom Expense Management focused Webinar or find us at Events across Europe.
Upcoming and the latest webinars and up-to date event information keep you up to date.
Go to the Event section.