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Convergence Software

  • TEMValidator

    TEMValidator Software

    Checks invoices for accuracy, and create a list of charges and exception information. Exceptions are resolved and noted for future use and accounted for recovery. Read more...

  • TEMExpert

    TEMExpert Business Intelligence

    Lets you track previous spend and usage, capture data from reports and analytics and perform accurate analysis of the health of your organization’s telecom environment. Read more...

  • TEMAuditor Workbench

    TEMAuditor Workbench

    Leverages our TEMExpert BI software and works as a front end app against the detailed invoice data available in the TEMExpert Data Warehouse. Read more...

  • TEMSimulator


    Helps selecting optimum pricing plans for different operators, tariff plans, service offerings, changing profiles, and other variables that determine the final telecom charges. Read more...

  • TEMOptimizer


    Front-end solution allowing optimizing expenses and services on a monthly or quarterly basis within applicable tariff plans, inventory and user profiles. Read more...

  • BillIntelligence


    Addresses the need for central processing, mapping and normalization of invoices coming from many countries, operators, a variety of formats and languages. Read more...

  • TEMIntegrator


    TEMIntegrator addresses the need for rapid integration of invoice data coming from many countries and operators, in as many languages and a variety of formats and produces Intelligent Bills™. Read more...

TEMSimulatorTelecom Tariff Plan Simulation Software

Telecom Tariff Plans are an important part of your telecom contracts. And they are increasingly complex. Analyzing the impact of a change of the telecom tariff plan with your existing provider and the impact of tariff plans from alternative providers is a close to impossible exercise without the right analytical software.

TEMSimulator Analytic Simulation software helps in selecting optimum pricing plans for different operators, different tariff plans, different service offerings, changing usage profiles and other variables that determine the final charges on your telecom invoices.

Even during the contracted for term of your contract with your operators, operators introduce new services and pricing on an increasingly fast pace. Assessing in a timely fashion the impact of such changes is important to avoid that expense increases creep in your invoice or missing out on better pricing.

And if your contracts have benchmarking clauses allowing you to benchmark operator charges on a quarterly,  half-year, half-term or annual basis, having an automated solution that allows you to benchmark in an automated way is essential to make timely adaptations to your service and price portfolio.

When it comes to renegotiating your contracts or evaluating RFP responses, being able to simulate the impact of the different pricing plans offered will determine your decisions and your future telecom expenses.

With TEMSimulator you are taking the guesswork out of these telecom expense management processes.

Convergence TEMSimulator is a software front-end solution allowing simulating telecom expenses and services on a monthly or quarterly basis against the different tariff plans, taking your service inventory and volumes and current user profiles into account as well as changes in these variables.

TEMSimulator is part of the TEMAuditor Workbench telecom auditing productivity software and leverages Convergence’s TEMExpert Business Intelligence software, working as a front end application against the detailed CDR level invoice data available in the TEMExpert Data Warehouse.

TEMSimulator Analytic Simulation software helps telecom users to:

  • Perform tariff plan expense analysis that enables organizations to understand which tariff plan performs best and also which tariff .plan performs best for a particular user group.
  • Tariff plan simulation can run what-if analysis and do re-rating.
  • Tariff plan simulation helps to analyze the effect of new tariff plans, compare the projected costs for particular organization or division.
  • Determines the optimal tariff plan for an organization and simulates usage costs and cost patterns across competitive tariff plans.
  • Tariff Plan versus Budget Impact analytics that analyses the impact of new tariff plan on the current budgets.
  • Performs impact analysis of service changes and changes in other variables e.g. introduction of VoIP.
  • Performs impact analysis of FMC – Fixed Mobile Convergence offerings.
  • Impact analysis of bundled or unlimited services tariff plans against other tariff plan options.
  • Use Convergence’s extensive database of tariff plan and discount opportunities benchmarking data to negotiate optimal contracts.

The TEMSimulator software allows making informed decisions based on facts and numbers, not on guesswork.

Using TEMSimulator Analytic Simulation software will dramatically reduce the time spent when compared to manual comparison of features and benefits of particular tariff plans.

TEMSimulator is part of the TEMAuditor Workbench telecom auditing productivity software and leverages Convergence’s TEMExpert Business Intelligence software, working as a front end application against the detailed CDR level invoice data available in the TEMExpert Data Warehouse.

TEMSimulator provides a dashboard that telecom auditors use to produce the reports and analytics to identify opportunities for optimal use of current or competitive tariff plans.

TEMSimulator is the solution of choice during telecom audit projects such as TEMAudit offering in Convergence’s TEMSolutions Professional Services portfolio and in our TEMCare Advanced and Premium managed service offering for deep simulation analysis.

For TEMPOR users TEMSimulator is available as a managed service.

For TEMPOR Enterprise users TEMSimulator is available both as a managed service and on-premise solution for select customers. It allows for deep data mining in addition to the simulation features available in TEMPOR Enterprise.

In its portfolio of TEMCare Managed services, Convergence provides outsourced simulation services using TEMSimulator in order to regularly detect tariff optimization opportunities on a monthly or quarterly basis to maximize timely tariff corrections and avoid future overcharges due to ill adapted tariff plans.

Contact us for more information about Convergence TEMSimulator.

Technology enables TEM

There is no Telecom Expense Management initiative that can do without TEM Technology. Telecom products and services represent a mission-critical support function that will continue to grow more complex in terms of technology, functionality and pricing and require automated management. Telecom Expense Management technology delivers the information you need to manage your telecom spend and avoid unnecessary expenditures with integrated analysis of your inventory, equipment, contracts, vendors and billing. And as TEM has evolved far beyond just checking phone bills, technology becomes ever more important to support people and processes executing TEM business functions. Today, TEM Technology implies an Enterprise Resource Planning (ERP)-type integrated software application that delivers Total Telecom Service Lifecycle Management (TTSLM) for communications resources, a proactive method of managing the internal service delivery and service support processes of your organisation.
That’s why Convergence’s ERP level TEM solution is based on the technology of the world’s most famous provider of TEM technology, Rivermine Software, the result of tens of millions of dollars in development investment. Convergence’s proprietary software enhances and complements Rivermine to address the specific needs of the EMEA market and a geographically dispersed user community. The Convergence TEMPOR and TEMPOR Enterprise portal enable collaboration across geographies, customer teams, telecom suppliers and the Convergence Managed and Professional Services specialists. BillIntelligence normalises, translates and enriches incomplete billing data and TEMExpert Business Intelligence provides dynamic web analytics down to the call detail record level. This technology today brings TEM within reach of any size organization, with any telecom provider, in any language, anywhere.

TEM Knowledge

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  • TEMPOR Enterprise
    Accessible through the TEMPOR and TEMPOR Enterprise TEM Portals, Convergence's BillIntelligence and TEMExpert software, integrated with Rivermine's leading TEM software result in true Global TEM capabilities.

    Leverag World Class Technology 
    World Class Technologies

  • Convergence Customers

    check_cc0000_25px BIG 4 Consultancy
    check_cc0000_25px EMEA Chemical Company
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  • Consult TEM Analysts

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    Go to the Analyst Research Information
    Analyst Research


  • Download from the Convergence white paper library to improve your knowledge on best practices in Telecom Expense Management.

    Read the "What is TEM?" Rivermine primer.

    White Papers 
    White Paper Downloads

Attend a Webinar

Attend a Telecom Expense Management focused Webinar or find us at Events across Europe.
Upcoming and the latest webinars and up-to date event information keep you up to date.
Go to the Event section.