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  • TEMValidator

    TEMValidator Software

    Checks invoices for accuracy, and create a list of charges and exception information. Exceptions are resolved and noted for future use and accounted for recovery. Read more...

  • TEMExpert

    TEMExpert Business Intelligence

    Lets you track previous spend and usage, capture data from reports and analytics and perform accurate analysis of the health of your organization’s telecom environment. Read more...

  • TEMAuditor Workbench

    TEMAuditor Workbench

    Leverages our TEMExpert BI software and works as a front end app against the detailed invoice data available in the TEMExpert Data Warehouse. Read more...

  • TEMIntegrator


    TEMIntegrator addresses the need for rapid integration of invoice data coming from many countries and operators, in as many languages and a variety of formats and produces Intelligent Bills™. Read more...

  • TEMSimulator


    Helps selecting optimum pricing plans for different operators, tariff plans, service offerings, changing profiles, and other variables that determine the final telecom charges. Read more...

  • BillIntelligence


    Addresses the need for central processing, mapping and normalization of invoices coming from many countries, operators, a variety of formats and languages. Read more...

  • TEMOptimizer


    Front-end solution allowing optimizing expenses and services on a monthly or quarterly basis within applicable tariff plans, inventory and user profiles. Read more...

TEMValidatorControl and validate your telecom invoices

Managing telecom invoices has always been a challenge. Unlike other recurring invoices telecom charges are characterized by complex agreements, compound line items and high volumes of one-time, usage-based charges. Telecom invoice management is a challenge for most organizations.

Invoice Validation requires a system that can discover discrepancies and errors on a regular base.

With inventory information and services available in the TEMExpert Data Warehouse, invoice charges can be verified against the inventory, contract data and applicable tariff plans.

The TEMValidator software checks invoice charges for accuracy, and create a list of charges and exception information. Those exceptions are then resolved and noted for future use. The software provides a system to account for all cost exceptions and changes.

This process of Invoice Validation done with software will greatly reduce the time spent when compared to manually checking your telecom inventory and services against the invoices.

Convergence TEMValidator is a software front-end solution allowing validation of telecom expenses and services on a monthly or quarterly basis within the applicable tariff plans, inventory and current user profiles.

TEMValidator is part of the TEMAuditor Workbench telecom auditing productivity software and leverages Convergence’s TEMExpert Business Intelligence software, working as a front end application against the detailed CDR level invoice data available in the TEMExpert Data Warehouse.

TEMValidator provides a dashboard that telecom auditors use to produce the exception reports and identify opportunities for recoveries.

TEMValidator allows you to:

  • Retrieve the data from TEMExpert to execute validation processing.
  • Organizes and automates invoice processing virtually eliminating late payments and penalties while reducing telecom costs.
  • Verification of invoices against contracted rates ensuring negotiated rates are being applied.
  • Builds and maintains an accurate inventory of all Telecom facilities relative to invoiced facilities.
  • Reconciliation of actual calls based on CDR from PBXs and wireless devices against invoiced calls from carriers.
  • Compares invoiced durations of calls against the durations of calls from the call accounting system (CDR) on a call-by-call basis.
  • Verifies number of calls on the invoices versus number of calls from the CDR or wireless devices.
  • Results from the reconciliation of phone bills average 3% to 8% according to most analysts.

TEMValidator is the solution of choice during telecom audit projects such as TEMAudit offering in Convergence’s TEMSolutions Professional Services portfolio and in our TEMCare Advanced and Premium managed service offering for deep validation analysis.

For TEMPOR users TEMValidator is available as a managed service.

For TEMPOR Enterprise users TEMValidator is available both as a managed service and on-premise solution for select customers. It allows for deep data mining in addition to the automated validation available in TEMPOR Enterprise.

In its portfolio of TEMCare Managed services, Convergence provides outsourced validation services using TEMValidator in order to regularly detect billing discrepancies on a monthly or quarterly basis to maximize timely recoveries and avoid them on future invoices.

Contact us for more information about Convergence TEMValidator

Technology enables TEM

There is no Telecom Expense Management initiative that can do without TEM Technology. Telecom products and services represent a mission-critical support function that will continue to grow more complex in terms of technology, functionality and pricing and require automated management. Telecom Expense Management technology delivers the information you need to manage your telecom spend and avoid unnecessary expenditures with integrated analysis of your inventory, equipment, contracts, vendors and billing. And as TEM has evolved far beyond just checking phone bills, technology becomes ever more important to support people and processes executing TEM business functions. Today, TEM Technology implies an Enterprise Resource Planning (ERP)-type integrated software application that delivers Total Telecom Service Lifecycle Management (TTSLM) for communications resources, a proactive method of managing the internal service delivery and service support processes of your organisation.
That’s why Convergence’s ERP level TEM solution is based on the technology of the world’s most famous provider of TEM technology, Rivermine Software, the result of tens of millions of dollars in development investment. Convergence’s proprietary software enhances and complements Rivermine to address the specific needs of the EMEA market and a geographically dispersed user community. The Convergence TEMPOR and TEMPOR Enterprise portal enable collaboration across geographies, customer teams, telecom suppliers and the Convergence Managed and Professional Services specialists. BillIntelligence normalises, translates and enriches incomplete billing data and TEMExpert Business Intelligence provides dynamic web analytics down to the call detail record level. This technology today brings TEM within reach of any size organization, with any telecom provider, in any language, anywhere.

TEM Knowledge

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  • TEMPOR Enterprise
    Accessible through the TEMPOR and TEMPOR Enterprise TEM Portals, Convergence's BillIntelligence and TEMExpert software, integrated with Rivermine's leading TEM software result in true Global TEM capabilities.

    Leverag World Class Technology 
    World Class Technologies

  • Convergence Customers

    check_cc0000_25px BIG 4 Consultancy
    check_cc0000_25px EMEA Chemical Company
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    Customer Success

  • Consult TEM Analysts

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    Go to the Analyst Research Information
    Analyst Research


  • Download from the Convergence white paper library to improve your knowledge on best practices in Telecom Expense Management.

    Read the "What is TEM?" Rivermine primer.

    White Papers 
    White Paper Downloads

Attend a Webinar

Attend a Telecom Expense Management focused Webinar or find us at Events across Europe.
Upcoming and the latest webinars and up-to date event information keep you up to date.
Go to the Event section.