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rm_logoRivermine is a leading provider of Telecom Expense Management (TEM) software that helps you gain visibility into and control over your telecom spend. Many of the world's most admired companies use Rivermine's software solutions to automate the telecommunications expense management lifecycle - from procurement to payment.

With the power of Rivermine’s telecommunications expense management software at your fingertips, you can:

  • Get explosive telecom spending under control
  • Gain visibility into provisioning orders, contracts, invoices, and inventory
  • Optimize your fixed voice, mobile voice and data and data communications networks
  • Provision network conversions (MPLS, VPN, VoIP) and new assets
  • Manage your user's mobile costs more efficiently

The Rivermine Software Suite

Rivermine’s TEM software suite delivers everything you need for telecom contract negotiation, procurement, provisioning, inventory management, invoice processing, auditing, optimization, and business intelligence.

This lifecycle solution automates and streamlines many of your most challenging telecom management tasks with four powerful TEM applications:

Flexible Deployment Options

Rivermine gives you the flexibility to deploy our software in the way that works best for your organization:

  • On-premise: You deploy and manage the solution on-site or Convergence manages it remotely.
  • On-demand: Convergence provides all the power of the solution in a hosted environment.
  • Hybrid: Asset database resides on-premise for security while other portions of the solution are hosted for convenience.
  • Migration: Flexibility to start hosted and migrate to on-premise over time to save long-term costs.

Or you can start with one of our TEMSolutions Professional Services or TEMCare Managed Services packages for rapid telecom savings and to better manage your fixed voice, mobile voice and data and data communications TEM processes.

Contact us to learn more about Rivermine telecom expense management software

Technology enables TEM

There is no Telecom Expense Management initiative that can do without TEM Technology. Telecom products and services represent a mission-critical support function that will continue to grow more complex in terms of technology, functionality and pricing and require automated management. Telecom Expense Management technology delivers the information you need to manage your telecom spend and avoid unnecessary expenditures with integrated analysis of your inventory, equipment, contracts, vendors and billing. And as TEM has evolved far beyond just checking phone bills, technology becomes ever more important to support people and processes executing TEM business functions. Today, TEM Technology implies an Enterprise Resource Planning (ERP)-type integrated software application that delivers Total Telecom Service Lifecycle Management (TTSLM) for communications resources, a proactive method of managing the internal service delivery and service support processes of your organisation.
That’s why Convergence’s ERP level TEM solution is based on the technology of the world’s most famous provider of TEM technology, Rivermine Software, the result of tens of millions of dollars in development investment. Convergence’s proprietary software enhances and complements Rivermine to address the specific needs of the EMEA market and a geographically dispersed user community. The Convergence TEMPOR and TEMPOR Enterprise portal enable collaboration across geographies, customer teams, telecom suppliers and the Convergence Managed and Professional Services specialists. BillIntelligence normalises, translates and enriches incomplete billing data and TEMExpert Business Intelligence provides dynamic web analytics down to the call detail record level. This technology today brings TEM within reach of any size organization, with any telecom provider, in any language, anywhere.

TEM Knowledge

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  • TEMPOR Enterprise
    Accessible through the TEMPOR and TEMPOR Enterprise TEM Portals, Convergence's BillIntelligence and TEMExpert software, integrated with Rivermine's leading TEM software result in true Global TEM capabilities.

    Leverag World Class Technology 
    World Class Technologies

  • Convergence Customers

    check_cc0000_25px BIG 4 Consultancy
    check_cc0000_25px EMEA Chemical Company
    check_cc0000_25px Global BI Software Provider
    check_cc0000_25px Large European Bank
    check_cc0000_25px National Retailer
    check_cc0000_25px Port Services Company
    check_cc0000_25px Regional Publisher
    check_cc0000_25px and over 150 more

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    Customer Success

  • Consult TEM Analysts

    next_cc0000_25px Aberdeen
    next_cc0000_25px AOTMP
    next_cc0000_25px EVUA
    next_cc0000_25px Forrester
    next_cc0000_25px Gartner
    next_cc0000_25px IDC
    next_cc0000_25px Insight Research


     
    Go to the Analyst Research Information
    Analyst Research

     

     
  • Download from the Convergence white paper library to improve your knowledge on best practices in Telecom Expense Management.

    Read the "What is TEM?" Rivermine primer.


    White Papers 
    White Paper Downloads

Attend a Webinar

Attend a Telecom Expense Management focused Webinar or find us at Events across Europe.
Upcoming and the latest webinars and up-to date event information keep you up to date.
Go to the Event section.