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TEMPOR Portal

  • TEMPOR

    TEMPOR Portal

    An enterprise web platform for TEM solutions that delivers immediate results and long-term value. Read more...

  • Telecom Management Platform

    Telecom Management Platform

    TMP brings the best-of-breed 3rd party and Convergence's proprietary web based operational and analytical technologies together to tackle the toughest TEM challenges. Read more...

  • TEMPOR Enterprise

    TEMPOR Enterprise Portal

    The best way to take advantage of Convergence’s market-leading TEM Technology and Solutions for Global TEM focused collaboration. Read more...

tempor_enterprise_portal_250The Industry-Grade TEM Portal experience to TEM Management Solutions

The TEMPOR Enterprise Portal brings a web based collaborative TEM environment to Large and Global Organizations

The core TEM applications provided through the TEMPOR Enterprise Portal include Rivermine, Convergence BillIntelligence and Convergence TEMExpert, which together are the core components of the Convergence TMP – Telecom Management Platform.

Convergence TMP – Telecom Management Platform provides a technology foundation that allows large and Global organizations to minimize their voice, data, and wireless telecommunications expenses while optimizing the management of their telecommunications resources. Specifically, TMP delivers the ability to manage, track, audit, analyze, optimize and plan the communication environment across the entire organization providing every layer of the organization access to a complete range of integrated TTEM processes.

Large and Global organizations have their TEM practitioners dispersed across the organization’s legal and logical entities, locations, countries, departments and time-zones. Executing a TEM strategy requires a simple to access web-based solution without the need   to go through the steep learning curve of yet another solution, isolated from other enterprise and productivity software.

The mix of enterprise applications and technologies living within Large and Global organizations already challenges the most technology-savvy users and is prohibitive for the adoption of yet another solution to the portfolio. That's why TEMPOR Enterprise brings the technologies, essential to execute a global TEM strategy in large organizations together and integrates seamlessly into the Enterprise IT environment, provides reliability, security, performance, stability, compatibility and reusability, essential for 24/7 operation across time-zones.

The TEMPOR Enterprise Portal brings user-friendliness into international Telecom Expense Management initiatives. TEMPOR Enterprise Portal provides in access to an enterprise TMP - Telecom Management Platform with a full portfolio of TEM business solutions that deliver immediate results and long-term value.

Based on a ten-year history of technology innovation, the TEMPOR Portal offers an award-winning UI, multiple layers of personalization and desktop conventions that make for unbeatable ease of use and quick adoption.

The TEMPOR Enterprise Portal looks and works exactly as you want and need it to with just a few clicks.

TEMPOR Enterprise Portal organizes your TEM environment in an enterprise-tested collaborative web experience

Reliability

TEMPOR Enterprise Portal is configured for enterprise environments that require support for redundancy, failover, and load balancing to ensure maximum uptime of your TEM solution. Exclusive enterprise-grade technologies allow you to scale efficiently as your user base grows.

Single Sign On Security

With TEMPOR Enterprise Portal, there is no need to maintain a password library for each application you use to manage your TEM environment. Aggregate and access your TEM content and applications in one place. TEMPOR can pull all of your different systems together and make them available by logging in just once via the secure SSO.

To ensure that the right people control the right information, portal administrators can assign individual users or groups of users different "roles" that grant varying levels of access and editing rights to specific communities, files, applications and tools. For example, a "Global Mobility Director" can view and edit all Mobile Telecom related documents but a "Mobile Management Assistant" can only view them.

TEMPOR Enterprise Portal Content Management

The TEMPOR content management functions allow you to easily centralize all TEM related source data and TEM deliverables. Contracts, inventory, invoices, organizational information, knowledge base, desktop integration, mashup access to your provider’s telecom management and procurement sites are easily accessible through one portal entry. TEM deliverables and documents, activity tracking and user interactions  are supported in  TEMPOR Enterprise Portal, providing in an integrated, user- and business friendly productive environment, revolutionizing the way your TEM team works across hemispheres without forcing you to change.

TEMPOR Enterprise Portal Application Access

TEMPOR Enterprise Portal provides global access to core TEM applications including Rivermine, Convergence BillIntelligence and TEMExpert, which together are the core components of the Convergence TMP – Telecom Management Platform and optionally to TEMAuditor, TEMSimulator, TEMValidator and TEMIntegrator for advanced TEM users.

Collaborative applications enable you to work from your desktop, share documents, calendars, email and contacts to assure an intuitive and user friendly experience for your global TEM Teams.

In addition, to even further enhance productivity, you may select from over 60 additional productivity enhancing out-of-the-box solutions that bring TEM related web publishing, content management, collaboration and social networking in an integrated TEM user experience.

Execute TEM in a social web environment

In today's global marketplace, your TEM teammates could be sitting in the same room or halfway around the world. The TEMPOR Enterprise Portal collaborative office integration features take the pain out of collaboration with dynamic Web 2.0 and social computing features that keep everyone up to date on one another's activity, no matter where you are. Activity tracking and dynamic document sharing organizes and delivers up to date views of everyone's work, thereby cutting down on the number of emails and conference calls needed to get everyone on the same page.

By spending less time on synching up, the team has more time to discuss and work on what really matters: realizing savings and execute optimized telecom management processes.

Multi-language Support

International or multi-lingual organizations get support for 20+ languages and counting. Users can toggle between different language settings with just one click.

The TEMPOR Enterprise Portal is provided in an outsourced service model or deployed in-company for select organizations and brings the highest level of automation to your Total Telecom Expense Management processes. Electronic messaging and information distribution together with the collaboration functions bring an unseen level of efficiency to the telecom management activities, enabling real Active Telecom Management.

Contact us to learn more about TEMPOR Enterprise – Telecom Expense Management Enterprise Portal for Large and Global size organizations.

Technology enables TEM

There is no Telecom Expense Management initiative that can do without TEM Technology. Telecom products and services represent a mission-critical support function that will continue to grow more complex in terms of technology, functionality and pricing and require automated management. Telecom Expense Management technology delivers the information you need to manage your telecom spend and avoid unnecessary expenditures with integrated analysis of your inventory, equipment, contracts, vendors and billing. And as TEM has evolved far beyond just checking phone bills, technology becomes ever more important to support people and processes executing TEM business functions. Today, TEM Technology implies an Enterprise Resource Planning (ERP)-type integrated software application that delivers Total Telecom Service Lifecycle Management (TTSLM) for communications resources, a proactive method of managing the internal service delivery and service support processes of your organisation.
That’s why Convergence’s ERP level TEM solution is based on the technology of the world’s most famous provider of TEM technology, Rivermine Software, the result of tens of millions of dollars in development investment. Convergence’s proprietary software enhances and complements Rivermine to address the specific needs of the EMEA market and a geographically dispersed user community. The Convergence TEMPOR and TEMPOR Enterprise portal enable collaboration across geographies, customer teams, telecom suppliers and the Convergence Managed and Professional Services specialists. BillIntelligence normalises, translates and enriches incomplete billing data and TEMExpert Business Intelligence provides dynamic web analytics down to the call detail record level. This technology today brings TEM within reach of any size organization, with any telecom provider, in any language, anywhere.

TEM Knowledge

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  • TEMPOR Enterprise
    Accessible through the TEMPOR and TEMPOR Enterprise TEM Portals, Convergence's BillIntelligence and TEMExpert software, integrated with Rivermine's leading TEM software result in true Global TEM capabilities.

    Leverag World Class Technology 
    World Class Technologies

  • Convergence Customers

    check_cc0000_25px BIG 4 Consultancy
    check_cc0000_25px EMEA Chemical Company
    check_cc0000_25px Global BI Software Provider
    check_cc0000_25px Large European Bank
    check_cc0000_25px National Retailer
    check_cc0000_25px Port Services Company
    check_cc0000_25px Regional Publisher
    check_cc0000_25px and over 150 more

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    Customer Success

  • Consult TEM Analysts

    next_cc0000_25px Aberdeen
    next_cc0000_25px AOTMP
    next_cc0000_25px EVUA
    next_cc0000_25px Forrester
    next_cc0000_25px Gartner
    next_cc0000_25px IDC
    next_cc0000_25px Insight Research


     
    Go to the Analyst Research Information
    Analyst Research

     

     
  • Download from the Convergence white paper library to improve your knowledge on best practices in Telecom Expense Management.

    Read the "What is TEM?" Rivermine primer.


    White Papers 
    White Paper Downloads

Attend a Webinar

Attend a Telecom Expense Management focused Webinar or find us at Events across Europe.
Upcoming and the latest webinars and up-to date event information keep you up to date.
Go to the Event section.